Last updated: 6 October 2026
These Billing Terms & Conditions explain the payment, pricing, billing, refund, and transaction practices that apply when you place an order with Harper & George through https://harperandgeorge.co.uk/.
1. Accepted Payment Methods
Harper & George offers secure payment options through our online checkout. The payment methods currently available to you will be displayed at checkout before you complete your purchase.
Availability of individual payment methods may depend on your device, payment provider, or other factors applicable to the transaction.
All payments on our website are processed in British pounds sterling (GBP).
2. Payment Processing
Payment must be successfully completed at the time an order is placed.
Orders will not be processed for fulfilment until the required payment has been successfully authorised or received.
If your payment is declined, fails, or cannot be authorised, your order may not be confirmed or processed.
By submitting an order, you confirm that the payment information you provide is accurate and that you are authorised to use the selected payment method.
3. Pricing and Currency
All prices displayed on https://harperandgeorge.co.uk/ are shown in British pounds sterling (GBP) unless clearly stated otherwise.
We may update our product prices from time to time. Any changes will not affect orders that have already been accepted by us, except where there is an obvious pricing error or where otherwise permitted by applicable law.
The total amount payable for your order will be displayed at checkout before you submit your order.
We offer free shipping on all orders within the United Kingdom. Further information about shipping costs and delivery is available in our Shipping Policy.
4. Secure Payment Processing
We take reasonable measures to protect the security of transactions made through our website.
Our website uses secure HTTPS connections, and payments are processed through third-party payment service providers and payment gateways.
Payment information is handled by the applicable payment service provider in accordance with its security requirements and privacy practices. Harper & George does not necessarily receive or store complete payment card details.
You should always ensure that you are using https://harperandgeorge.co.uk/ when entering payment or account information relating to an order with Harper & George.
5. Payment Authorisation
Payment transactions may be subject to authorisation and verification by your bank, card issuer, or payment service provider.
We are not responsible for a payment being declined by your bank, card issuer, or payment provider.
If a payment cannot be successfully authorised, we may be unable to accept or process the associated order.
6. Refunds
Eligible refunds are processed in accordance with our Refund & Return Policy.
Where a refund is approved, it will normally be issued to the original payment method used for the purchase.
We aim to process approved refunds within the timeframe stated in our Refund & Return Policy. After a refund has been issued by us, your bank or payment provider may require additional time before the funds appear in your account.
7. Payment Disputes and Chargebacks
If you believe there is a problem with a payment, order, refund, or transaction, please contact our customer service team at info@harperandgeorge.co.uk
We will review the issue and work with you to resolve legitimate concerns.
If a payment dispute or chargeback is submitted, we may provide the relevant payment provider with appropriate transaction, order, delivery, communication, and policy information necessary to respond to the dispute.
Nothing in this section limits any rights you may have under applicable consumer or payment protection laws.
8. Fraud Prevention and Verification
To protect our customers and our business, orders may be subject to reasonable fraud prevention and payment verification checks.
We may temporarily hold, review, reject, or cancel an order where there are reasonable grounds to suspect fraudulent, unauthorised, or unlawful activity.
In certain circumstances, including higher-value or unusual transactions, we may request additional information reasonably necessary to verify the order or payment.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method unless otherwise required by law.
9. Billing Information
You are responsible for providing complete and accurate billing information when placing an order.
This may include your name, billing address, contact information, and other information required by the applicable payment provider.
Incorrect or incomplete billing information may result in a payment being declined or an order being delayed or cancelled.
10. Pricing Errors
We take reasonable care to ensure that product prices and other payment information displayed on our website are accurate.
If we discover an obvious pricing or billing error affecting your order, we may contact you to explain the issue and provide appropriate options before proceeding with the order.
If an affected order cannot be fulfilled and payment has already been received, the applicable amount will be refunded to the original payment method.
11. Related Policies
These Billing Terms & Conditions should be read together with our Refund & Return Policy, Shipping Policy, Privacy Policy, and Terms of Service. You can also visit our FAQ or Contact Us page.
12. Contact Information
If you have any questions about billing, payments, refunds, or an order, please contact us:
Harper & George
Website: https://harperandgeorge.co.uk/
Address: [INSERT ADDRESS]
Email: info@harperandgeorge.co.uk
Phone: +31 6 27203510
Customer Service Hours:
Monday to Friday, 9:00 am–5:00 pm (United Kingdom local time)
Saturday to Sunday - Closed